Frequently Asked Questions

Presales Questions

Q: How do I receive the component

A: Hpmulticats' installer is freely distributed, as a classical joomla's component. You can download it here.

During its installation, a wizard will guide you and invite you to purchase a license for the domain you are installing on.

Q: How to purchase one HPmulticats' lisense for my domain

A: From the domain you want to register for (example : mydomain.com), install com_hpmulticats.zip

1. In the authentification step, just click on the "buy now" PayPal button.
2. Make your payment through PayPal
3. When you have complete, just return in the installation wizard and now enter the email with which you've just purchased HPmulticats. You are now able to complete the installation.

Q: Are HPmulticats' files encoded?

A: No, in no way.

Configuration

Q: After HPmulticats installation, I can't see any of my extrafields anymore, why?

A: With HPmulticats, extrafields(even CORE ones) are now contextual to categories. It means extrafields will only appear in the categories they are related to.

Examples:

• First and simple example:
  If you want your 'introtext' appears in every properties, just set it to 'All' in the Types' selectlist when you edit it.

• More advanced example:
  If you want a 'season' extrafield only appears in fruits and vegetables' properties, just select the corresponding related types, as shown below:
  

Q: I've got a problem not listed here, how can I get support

A: You can contact me through email :

• Pre-sales questions : contact (at) pnumb (dot) com
• Support questions : support (at) pnumb (dot) com (don't forget to provide your registered domain in your mail))